Try to plug the WD hard drive in to a Windows PC to check if the file system of the WD hard drive is not compatible with Mac.Try to connect the WD hard drive with a different Mac computer to check if the WD hard drive can be recognized on that Mac.Try a different USB-C adapter to connect the WD hard drive if your Mac only has the Thunderbolt 3 port.Try a different USB cable and port for power and data supply, especially if the My Passport external hard drive is not showing up in Disk Utility.Connect the WD hard drive directly to the computer and do not use a USB Hub.Make sure the WD hard drive is externally plugged into a wall outlet if it's a WD desktop hard drive like WD Elements Desktop and My Cloud.When your Mac can't recognize an external hard drive, you can always do the following quick fixes at the very beginning. Or else the external hard drive would not even show up in Disk Utility. Click the Downloads tab available at the top of the screen.Ī proper connection is the most basic condition that Mac can access the WD hard drive. Launch the default web browser of your Mac device. The supported versions of the Mac operating system are 10.9 to 10.15.To know how to download and install the WD Discovery application on your Mac Operating system, follow the instructions given below.Firmware updater for updating Western Digital My Book Duo, My Book for Mac, My Book, and My Passport Ultra Metal external drives WD Universal Firmware Updater (formerly WD Firmware Updater ) is a software package that provides a set of low-level instructions designed to control the performance of your drive.It’s inside this library folder that there are still WD files which you need to delete.

Now you will see a few folders, one called users, one called library and system. Then click on your Hard Drive, mine is called Macintosh HD. WD Discovery for Windows WD Discovery for Mac WD Discovery Online User Manual. In your Finder window under devices click on the name of your computer. Please go to the following links to download WD Discovery.It happens to WD My passport, WD My Book, WD Elements and Easystore, etc. Just like Seagate external hard drive not recognized on Mac, WD hard drive not recognized is a question frequently asked by Mac users in Apple related forums.

Uninstall part of wd discovery software